Assistant Community Manager (HOA)

Title: Assistant Community Manager (HOA)

Job Type: Full Time

Location: Lake Forest, CA

Full Job Description

Job Summary

The Community Operations Assistant provides administrative support for the Community Managers for Homeowner Associations. This position would actively promote and demonstrate a collaborative and team-oriented approach in the delivery of duties including but not limited to: providing support to the Community Management Consultants, CC&R Coordinators, Architectural Coordinators, and Accounting Staff along with the Operations Supervisor. At all times project a professional and cheerful company image through in-person, telephone and email interaction. Would be answering questions for Homeowners, Board Members, and overall supporting the Community Managers with their portfolio. Key performance actions/results:

Responsibilities and Duties

  • Complete items delegated from Community Managers’ Action List and site observation/landscape Summary Report
  • Prepare correspondence relating to association business as directed by Community Managers
  • Receives and responds to incoming calls from homeowners, board members, and vendors; follow through on various requests
  • Processes and tracks Architectural and CC&R violations
  • Obtains and summarizes proposals on various projects for Community Managers
  • Processes incoming Ballots by alphabetizing and logging them on membership list; copies forms for annual meeting
  • Assist in board packet preparation/copying as directed by Community Manager
  • Provide administrative support to the assigned Community Managers and meet 100% of deadlines for completion of work
  • Submit monthly reports by approved corporate calendar deadlines to Managers for inclusion in board books
  • Provide back-up support to the Operations Team and Receptionist on an as-needed basis
  • Identify ways to increase efficiencies and productivity for implementation

Job Type: Full-time

Pay: $18.00 - $22.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8-hour shift


  • Administrative Assistant: 2 years (Preferred)
  • Microsoft Office: 2 years (Preferred)

Work Location:

One location

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • High-stress tolerance -- thrives in a high-pressure environment

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • Open to applicants who do not have a college diploma

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

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Professional Affiliations

Building Industry Associaiton of Southern California
Member of Community Associations Institute
California Associations of Community Managers