Career Opportunities

Title: Assistant Community Manager (HOA)

Job Type: Full Time

Location: Lake Forest, CA

Full Job Description

Job Summary

The Community Operations Assistant provides administrative support for the Community Managers for Homeowner Associations. This position would actively promote and demonstrate a collaborative and team-oriented approach in the delivery of duties including but not limited to: providing support to the Community Management Consultants, CC&R Coordinators, Architectural Coordinators, and Accounting Staff along with the Operations Supervisor. At all times project a professional and cheerful company image through in-person, telephone and email interaction. Would be answering questions for Homeowners, Board Members, and overall supporting the Community Managers with their portfolio. Key performance actions/results:

Responsibilities and Duties

• Complete items delegated from Community Managers’ Action List and site observation/landscape Summary Report
• Prepare correspondence relating to association business as directed by Community Managers
• Receives and responds to incoming calls from homeowners, board members, and vendors; follow through on various requests
• Processes and tracks Architectural and CC&R violations
• Obtains and summarizes proposals on various projects for Community Managers
• Processes incoming Ballots by alphabetizing and logging them on membership list; copies forms for annual meeting
• Assist in board packet preparation/copying as directed by Community Manager
• Provide administrative support to the assigned Community Managers and meet 100% of deadlines for completion of work
• Submit monthly reports by approved corporate calendar deadlines to Managers for inclusion in board books
• Provide back-up support to the Operations Team and Receptionist on an as-needed basis
• Identify ways to increase efficiencies and productivity for implementation

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8-hour shift

Experience:

• Administrative Assistant: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location:

One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• High-stress tolerance -- thrives in a high-pressure environment

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• Open to applicants who do not have a college diploma

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place