Title: Assistant Community Manager (HOA)
Job Type: Full Time
Location: Lake Forest, CA
Full Job Description
Job Summary
The Community Operations Assistant provides administrative support for the Community Managers for Homeowner Associations. This position would actively promote and demonstrate a collaborative and team-oriented approach in the delivery of duties including but not limited to: providing support to the Community Management Consultants, CC&R Coordinators, Architectural Coordinators, and Accounting Staff along with the Operations Supervisor. At all times project a professional and cheerful company image through in-person, telephone and email interaction. Would be answering questions for Homeowners, Board Members, and overall supporting the Community Managers with their portfolio. Key performance actions/results:
Responsibilities and Duties
- Complete items delegated from Community Managers’ Action List and site observation/landscape Summary Report
- Prepare correspondence relating to association business as directed by Community Managers
- Receives and responds to incoming calls from homeowners, board members, and vendors; follow through on various requests
- Processes and tracks Architectural and CC&R violations
- Obtains and summarizes proposals on various projects for Community Managers
- Processes incoming Ballots by alphabetizing and logging them on membership list; copies forms for annual meeting
- Assist in board packet preparation/copying as directed by Community Manager
- Provide administrative support to the assigned Community Managers and meet 100% of deadlines for completion of work
- Submit monthly reports by approved corporate calendar deadlines to Managers for inclusion in board books
- Provide back-up support to the Operations Team and Receptionist on an as-needed basis
- Identify ways to increase efficiencies and productivity for implementation
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- Administrative Assistant: 2 years (Preferred)
- Microsoft Office: 2 years (Preferred)
Work Location:
One location
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High-stress tolerance -- thrives in a high-pressure environment
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
This Job Is:
- Open to applicants who do not have a college diploma
Benefit Conditions:
Work Remotely:
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place