Getting Started

CONNECTING YOUR COMMUNITY, 24/7

1. HOW DO I REGISTER FOR THE COMMUNITY PORTAL?

Fill out and submit the Registration Form.

2. HOW DO I MAKE A ONE-TIME PAYMENT?

To make an online payment, go to Make a Payment and enter your account number. 
View the tutorial on how to make a one-time payment (video). 

3. WHERE DO I MAIL MY PAYMENTS?

Please mail all payments to:
Crummack Huseby Property Management
P.O. Box 512507
Los Angeles CA 90051-0507

4. I WANT TO SIGN UP FOR RECURRING ACH. CAN I DO THIS?

Yes! Homeowners can update payment information and choose ACH in the Community Portal. While in the community dashboard, on the right-hand side, select Make a Payment to begin the payment flow. Select your address, and from a drop-down, select credit, debit, or ACH. For more details visit Make a Payment (Video).

5. DO YOU OFFER E-STATEMENTS?

Yes! If you prefer, you may receive your monthly HOA statement via email. Fill out and submit the E-Statement Authorization Form to confirm that you no longer wish to receive a paper statement. Once your request is received, we will activate the service within two business days.

6. I SENT MY PAYMENT TO THE OLD ADDRESS, WAS MY PAYMENT PROCESSED?

Yes, your last payment was processed and applied to your account. However, to avoid future delays and additional charges, please update your payment address and include your account number on the memo line of your checks. You may check your account history online by visiting the Community Portal.

5. I STILL NEED ASSISTANCE; WHO DO I CONTACT?

We are happy to help! If you have any questions, please contact Customer Support at (888) 399-9430, Ext. 4, or by email at billing@ch-pm.com