Whether you need to make a payment, post a service request, or access documents, our Community Portal and CH App let you connect with your community in real-time.
One of the best parts of community living is feeling connected and supported. That’s why we’ve created the Community Portal and CH App—to give you quick, convenient access to everything from payments and maintenance requests to important documents and updates. Whether you’re just getting started or already part of the community, we’ve made it easy to find what you need.
Visit the community portal link, choose Create Account, and follow the prompts. You’ll need your association address and account number from your welcome letter or statement.
Log into your portal and choose Pay Now. You can use ACH or card. A convenience fee may apply for card payments.
Use the lockbox address printed on your coupon book or statement. Include your account number on the memo line.
Yes. In the portal, go to Payments → AutoPay and connect your bank account. Choose the start date and amount.
Absolutely. Enable paperless in your portal notifications to receive statements by email.
Payments are processed by PCI-compliant providers with bank-level encryption. Sensitive data is never stored on CH servers.
Need help finding what you're looking for? Reach out to us—we're happy to help! Please get in touch with Customer Support at (888) 399-9430, Ext. 4, or by email at billing@ch-pm.com (for billing inquiries) or info@ch-pm.com or call 949-367-9430 for general questions.
Are you considering switching things up in your HOA Community Management? Let’s make the transition as smooth as possible.
