Payment Options

Ready to pay? Homeowners can easily manage assessments online, through bank bill-pay, by mail, or drop-off. Choose what works best for you!

Convenient Online Payments through your Community Portal FrontSteps (Convenience fees apply)

LOG INTO AN EXISTING ACCOUNT
Enter Community Portal

QUICK PAY
Send a one-time payment using your account number

ACCESS TO THE COMMUNITY PORTAL
Register for the Community Portal (Form)

RESOURCE CENTER
Visit the Resource Center for useful articles and videos on getting started, making a payment, signing up for e-statements, and more.

Note: There is no fee to the homeowner when signing up for ACH payments or making a one-time payment with Pacific Premier Bank.

TO REGISTER FOR ACH PAYMENTS:

  • Visit ppbi.com/PropertyPay
  • Select Register from the main screen
  • Click on Register Now beneath the Log-In box
  • Type a nickname to identify the property easily
  • Type in the Account ID (26-character)
  • Type in Property ZIP Code
  • Select Next
  • Provide contact information and create a username and password. Answer the challenge question and click on Register.

MAKE A ONE-TIME PAYMENT (OPTIONAL):
If you prefer not to register, you can still make a one-time payment:

  • Visit www.ppbi.com/PropertyPay
  • Click on One-time Payment and follow the prompts to complete your payment.
  • On your payment coupon, locate the Management Company ID, HOA ID, and Account Number. Enter the alphanumeric characters for each field, excluding leading zeros, with no spaces or extra characters.

Your account number can be found on your billing statement. Please add the account number to your check’s memo line through the bill pay website. When using this feature, please update your assessments annually, as dues may change. The process for setting up online bill pay through your bank can vary but generally involves these steps:

  1. Sign in to your account
  2. Locate the bill pay section, which may be under Payments or Transfers
  3. Select the Bill Pay page
  4. Follow the prompts to sign up for the bill payment service
  5. Add the accounts you want to use for the service
  6. Enter information about the payee, such as their name and account number
  7. For each bill, enter information from the bill, such as the payee's name and address.

    UPDATE YOUR PAYMENT ADDRESS
    Please mail all payments to:
    Crummack Huseby Property Management
    P.O. Box 512507
    Los Angeles CA 90051-0507
  8. Choose the payment schedule and amount
  9. Select whether you want the payment to be one-time or recurring

Your account number can be found on your billing statement. Please add the account number to your check’s memo line.

MAIL PAYMENTS
Crummack Huseby Property Management
P.O. Box 512507
Los Angeles CA 90051-0507

DROP OFF PAYMENTS
Crummack Huseby Property Management
25531 Commercentre Drive, Suite 100
Lake Forest, CA 92630

Frequently asked questions

Visit the community portal link, choose Create Account, and follow the prompts. You’ll need your association address and account number from your welcome letter or statement.

Log into your portal and choose Pay Now. You can use ACH or card. A convenience fee may apply for card payments.

Use the lockbox address printed on your coupon book or statement. Include your account number on the memo line.

Yes. In the portal, go to Payments → AutoPay and connect your bank account. Choose the start date and amount.

Absolutely. Enable paperless in your portal notifications to receive statements by email.

Payments are processed by PCI-compliant providers with bank-level encryption. Sensitive data is never stored on CH servers.

Still need assistance, contact us!

Need help finding what you're looking for? Reach out to us—we're happy to help! Please get in touch with Customer Support at (888) 399-9430, Ext. 4, or by email at billing@ch-pm.com (for billing inquiries) or info@ch-pm.com or call 949-367-9430 for general questions.

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