Get Started with the Community Portal and CH App

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I have been a resident at Celamonte, Chino Hills since 2016 and I have always been happy with the property management by Crummack Huseby.

Yes, I know there are tons of negative reviews here. There were a couple of times that I felt the same way when I first moved here. But, now I understand the way their enforcement is necessary to maintain our community beautifully maintained the way it always has been. And our property managers do try to work together with the residents very hard to assist and they know exactly what they are doing every time.

Especially, our assistant manager Kiele is among the best. She is always prompt with her responses, gives great advice, is very experienced and resourceful, and handles all situations quickly with professionalism. She has never failed to extend her sincere effort in helping and resolving every little issue I had.

I am so glad that we have such a great property management company to manage our property and I thank Kiele once again for the amazing support.

Cherry S.
Chino Hills
Celamonte
Customer since 2016

CONNECTING YOUR COMMUNITY, 24/7

One of the best things about living in a community is your sense of connection and belonging. Our Community Portal and CH App are designed to help you connect with your community in real time, whether you need to make a payment, post a maintenance request, or access important documents. We know your time is valuable, so we've built these tools to be as user-friendly and efficient as possible. Plus, our team is always available to answer any questions. We're here to help you make the most of your community experience. Follow the two simple steps below to get started.

1. HOW TO SET UP YOUR ACCOUNT

Simply fill out the Community Portal Registration Form and click submit to let us know you're ready to receive your invitation and get started with your community portal today.

2. DOWNLOAD THE CH-CONNECT APP

Once you've registered for your account, download the CH Connect app on your mobile device. This allows you to access your community portal through a mobile app that puts your Association in the palm of your hand.

App Store Preview (iPhone)
Google Play (Android)

HOW TO MAKE A PAYMENT

Ready to make a payment? Visit Payment Options to review options for making assessment payments.

RESOURCE CENTER

The resident resource center provides user guide articles and videos on getting started, how to make a payment, sign up for e-statements, and more. Visit the Resource Center to learn more.

FREQUENTLY ASKED QUESTIONS

Looking for answers? We've got you covered! Check out this list of frequently asked questions and get the info you need in no time flat. If you don't find an answer to your question, feel free to contact us or by email at info@ch-pm.com or call 949-367-9430.

I STILL NEED ASSISTANCE; CONTACT US!

Need help finding what you're looking for? Reach out to us - we are happy to help! If you have any questions, please get in touch with Customer Support at (888) 399-9430, Ext. 4, or by email at billing@ch-pm.com (for billing inquiries) or info@ch-pm.com for call at 949-367-9430.

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