Association Management Testimonials

We cannot praise Courtney Chastain highly enough as the Director of our community management. She is always quick to respond and gets things done in an incredibly efficient manner. She has helped us with several issues and always replies quickly and her turn around time is terrific. We hope she has a long career with Crummack Huseby.

Adrianne C.
YELP REVIEW | Trabuco Canyon, CA

Jessica Roberson is a community manager for Stonegate East community in Irvine. She went the extra mile to make sure leaves scattered around the front porch of my house is taken care of by landscaping company. Highly recommended!

Kevin K.
YELP REVIEW | Irvine, CA
Stonegate East

I had a very positive experience with the service from Crummack Huseby property management company today.   There was a wasp nest forming on the top of my garage door and we reported to the property management right away as we have little kids at home and we were really concerned.  Even though that was a Saturday, the property management still had the pest control company to come and clear the wasp nest as soon as possible. Rebeccah from the property management was the one assisting us and she followed up with the pest control company twice to ensure we got the wasp nest cleared within the same day.  That was such a relief to know we can have our kids play outside without the risk of being attacked by the wasps.

Jessica L.
YELP REVIEW | Tustin, CA

Beverly Gish is our Recreation Director at Travata in Irvine, she plans the best parties every month for us with great catered food and keeps it in the budget. She works hard on making everything nice for us residents and spends her own time helping late with the parties, and comes up with innovative ideas as to what we can enjoy as recreational activities here in Travata.

Jeff A.
YELP REVIEW | Irvine, CA
Travata

Vanesa Collis a representative of our property management has really turned client satisfaction around. I am seeing 24hr results with my tickets in her care, and feel she genuinely strives to close out our concerns swiftly.

Thank you so much Vanessa, for you professionalism, compassion and new level of care you bring to Crummack Huseby.

Bongiorno M.
YELP REVIEW | Newport Beach, CA

Jessica is helpful and nice. She was able to assist me in getting HOA docs and lender questions for my loan.

I really appreciate her service!!

Gigi U.
YELP REVIEW | San Gabriel, CA

Had I left this review a year ago, it would probably only have been for a couple stars.  It always took a very long time to get simple responses, and the turn around made it hard to experience any continuity.  Furthermore, when our community was scheduled for a painting project, it was an utter nightmare.  We were all sent the wrong schematics for our color schemes, and many folks painted their homes in colors that did not at all match their overall style before management finally recognized its error.  

The positive review today is based on my experience with the new team working with our community and specifically with Melissa Luther and Rachel Flores.  It is the first time I have ever worked with them, and I was impressed with the speed, professionalism, and efficiency with which they acknowledged and rectified an error regarding a letter we had received stating that we were out of compliance with the painting project.  Melissa quickly researched and confirmed that we were indeed in compliance, and Rachel sent official confirmation that we were in compliance by the end of the day.  Mistakes happen.  We all understand that.  Being able to handle them well, respectfully, and without wasting the customer's time is what separates the quality management I experienced today from what our past experience has been.  I am pleased and hopeful for good things for our community moving forward.  Thanks so much to this new team.

E.H.
YELP REVIEW | San Francisco, CA

It's not common for me to write reviews, good or bad, but felt compelled to do so for Lauren Dantuono with Crummack Huseby. From my first email and phone call to Lauren she was helpful, understanding to my urgent needs, friendly and knowledgeable. She came into am issue that started before her and quickly got her arms around it, gave me the details/direction/forms needed and was more than prompt in helping come to a resolution.

What could've been a very big issue for my wife and I, ended up getting resolved swiftly and with minimal follow up. Lauren was a pleasure to speak and to correspond with. She is an asset for Crummack and her peers!

Mike R.
YELP REVIEW | Chino Hills, CA

Crummack is a top-notch HOA management company. We often work together. The manager that I often work with is Melissa Yuran. She has very good work ethics and attends all the community needs very fast. Her unique style makes it a lot easier for all.
I have worked with a lot of HOA managers, and it is extremely rare to find people as dedicated and talented as Melissa. I am thankful for all her work, and the human side that she has in her dealings with people.

Hugues L.
YELP REVIEW | Carlsbad, CA

I wanted to leave a positive review for Melissa Yuran.  We had an issue with a misunderstanding with our HOA and she was able to not only take care of the issue but also proactively address future reoccurrences with her and the HOAs management team.  Awesome working with her!

Carlo T.
YELP REVIEW | Irvine, CA

I have to say I was a little concerned starting and submitting my house projects with the impact of Covid restrictions on offices and personnel, but Melissa and the architectural committee are definitely on top of things and working quickly and efficiently! My submission was reviewed and sent back without a hitch!

Rick S.
YELP REVIEW | Irvine, CA
Lower Peters Canyon

I have been doing business with the Crummack Huseby HOA for over 11 years.  As a member of Bellafina Community HOA since 2009, I am thrilled with ALL the staff at every management staffing pattern level.  They care about the community, engaging and responding to the member/resident’s inquiring and service request.  This is extremely important to me.  I rented out my property in 2012 due to a change in the work.  With the collaboration among HOA, PM, and my tenants, my house maintained well inside out, contributing to the community’s attractiveness and dutifulness.  Thank you to ALL of you for what you have done.  I, as a diplomate, can concentrate on promoting American Interests in the world and facilitate U.S. public diplomacy overseas.  Go, Crummack Huseby Bellafina HOA! 

Hugo G.
Bellafina Community Association
Lake Forest Master Community

I absolutely LOVE our community events!

Andrea is fantastic as our Recreation Director working with a small team of us to organize each event to ensure it is a success!

She is always so positive, happy & helpful! It's a pleasure to work with her & I look forward to many more successful events with her leading the way!

Vanessa J.
Lake Forest, CA

I have been a resident at Celamonte, Chino Hills since 2016 and I have always been happy with the property management by Crummack Huseby.

Yes, I know there are tons of negative reviews here. There were a couple of times that I felt the same way when I first moved here. But, now I understand the way their enforcement is necessary to maintain our community beautifully maintained the way it always has been. And our property managers do try to work together with the residents very hard to assist and they know exactly what they are doing every time.

Especially, our assistant manager Kiele is among the best. She is always prompt with her responses, gives great advice, is very experienced and resourceful, and handles all situations quickly with professionalism. She has never failed to extend her sincere effort in helping and resolving every little issue I had.

I am so glad that we have such a great property management company to manage our property and I thank Kiele once again for the amazing support.

Cherry S.
Chino Hills
Celamonte
Customer since 2016

I recently had the pleasure of speaking with Margo, one of the owners of Crummack Huseby, and I cannot say enough positive things about my experience. Margo was incredibly attentive and took the time to listen to the problems my family and I were facing with our HOA. She not only offered solutions but was also sympathetic to our situation, which made a world of difference. Margo's professionalism and attention to detail were evident throughout our conversation. She clearly understands the needs of her clients and is committed to ensuring their satisfaction. She went above and beyond to make sure our concerns were addressed and resolved in a timely and amicable manner. I am grateful to have had the opportunity to speak with Margo and am confident that Crummack Huseby is in great hands with her at the helm.

JT
Northwood, Irvine, CA
Northwood

I love every event in our community! Thank you, Andrea and everyone else that working so hard to give us the best fun time! I definitely LOVE where we live.

Paulina F.
Lake Forest, CA
Baker Ranch