Crummack Huseby’s management team was chosen to lead and mentor a new era of community managers who use their passion to connect with people at every level of the process. Get to know them here, or in person.
Before Margo co-founded Crummack Huseby Property Management, Inc., she was an industry leader, using her innovative thinking to help her previous employer exponentially grow their business. Since 1999, when Crummack Huseby began, she’s continued to utilize her forward thinking abilities to create efficiencies for clients and their communities.
It was over 19 years ago when Margo saw a need for a more customized and personalized approach to community management and formed Crummack Huseby with Sandra Woods Huseby. Their mission was a breath of fresh air within their industry: to create an open dialogue with communities, to focus on the core of a community, and to customize management styles to suit what’s best for that particular community. “I teach our team members to work with the board, but more importantly, to seek and embrace the heartbeat and attitude of the communities they serve.” Since 1988, Margo’s unique mission has inspired change within communities, and insightful contributions to the industry.
As an expert in New Project Development, Margo is often invited to consult from day one. Her work ethic is respected and valued—when she says she’ll do it, it gets done. One of Margo’s crown jewels is the beautiful 20-Merchant Builder Master Planned Community that she consulted on back in 1999 and still manages today.
Always advocating for continued learning, Margo encourages an environment of “training, motivating, and innovating” for herself, Crummack Huseby’s employees, and their clients. She is also a well-respected speaker and educator within the industry, serving on the Education Committee for CAI-OC and CACM’s Education Review Committee.
Margo’s interest in other cultures’ points of view has taken her to Europe, the West Indies, the South Pacific and beyond. She applies these diverse, global experiences at Crummack Huseby. It is with this openness that Margo embraces and enjoys both sides of the world—in life and in business. Margo’s hobbies include cooking, interior design, snow skiing, tennis and scuba diving.
A Southern Californian her whole life, Sandy has deep roots and strong working relationships in Orange County. Even after earning her college degree in Communications and Business at Gonzaga University, she returned immediately to start her career in community management at a prestigious firm in Newport Beach and worked her way up to Vice President in a short time.
With over 30 years in the community management industry, Sandy has made an impact at Crummack Huseby Property Management, Inc., but has also set a high standard among leaders in the industry. Her company’s legacy has advanced through her development and implementation of streamlined systems while still maintaining the highest level of long-term client satisfaction.
Traveling as a way to unwind and explore is Sandy’s passion. Exploring Europe, Italy, and much of South America, her best moments around the world have been seeing the world untouched, and the risk she took bungie jumping in Ecuador.
Taking strategic risks is what makes Sandy so invaluable to the industry. As a leader and mentor at Crummack Huseby Property Management, Inc., Sandy continues to embrace her own career by becoming a member of the world’s leading peer advisory membership organization—Vistage Group. Sandy joins this distinguished group to share expertise with other business leaders in their communities, “I encounter new lessons and solutions by helping people at Crummack Huseby Property Management, Inc., and in our community, every day.” Sandy also holds the industry designation of PCAM and CCAM.
Dana has called Orange County home since her family moved from Boston to California when she was a child. She easily connected with her new neighborhood then, just like she seamlessly connects today with the new neighborhoods she works with at Crummack Huseby Property Management, Inc. “I have a genuine love for people and always try to put myself in their shoes and understand situations from their perspective first.“
At Crummack Huseby Property Management, Inc., her mentorship has been invaluable to the company, working with hundreds of HOAs and Boards of Directors over the years. Through her unique approach, Dana develops and supervises many community managers, giving them the skill sets to succeed under her training. “I love how Crummack Huseby inspires innovative problem solving to make a difference in the communities we manage.” It is this passion that has earned her numerous industry awards for her insightful contributions.
Prior to her success as Crummack Huseby’s Senior Vice President, Dana always helped neighborhoods flourish. Her previous leadership roles as CEO and SVP at other property management companies were hailed due to Dana’s natural intuition of anticipating clients’ needs. Staying one step ahead of any problem has been a talent respected by her peers and clients. Dana sets strategic direction, maintains client retention, excels at business development, and implements focused action plans to meet and exceed client satisfaction—every day.
Dana’s ability to think ahead has also trickled into other areas of her life. She’s currently writing “open letters” to her grandchildren chronicling their family history, events and experiences they’ve shared together. These treasured stories will be a future gift to them.
Dana was also given the designation of Certified Manager of Community Associations (CMCA®), Association Management Specialist (AMS®), and the highest designation in the industry—Professional Community Association Manager (PCAM®). In 2016, Dana was nominated for both the Speaker of the Year and Outstanding Service Award for the Orange County Chapter of CAI; and was awarded the Speaker of the Year Award. In May of 2017, Dana was inducted into the Recruiter Club Hall of Fame for significant contributions to the growth of CAI.
A native Southern Californian, Erin Rice received her degree in Business Economics with an Emphasis in Accounting from the University of Southern California at Santa Barbara. She began her property management career in the accounting department of Fashion Island Management 25 years ago. For the last 17 years, Erin has managed accounting teams and implemented new processes. She instituted a policy for her division of 24-hour, customer response time, creating a new company policy for a previous employer. Erin has extensive experience in HOA accounting working primarily with large onsite and newly developing communities. Having worked with many of Southern California’s top builders, Erin understands the necessity of incorporating California Bureau of Real Estate (BRE) documents into the set-up of a phasing community.
At Crummack Huseby, Erin manages and mentors a team of 7 in the daily maintenance of Homeowner Association finances. She and her team are responsible for funds, vendor payments, and to ensure individual homeowner accounts are properly maintained with the end result of providing a comprehensive statement of the financial health of the community. As a Controller, Erin finds it important to help all HOA boards with a financial and emotional understanding that an individual’s home may be the largest, single investment in their lifetime. “These things require a greater level of care, understanding, and responsiveness on our part when dealing with our customers and their concerns.”
As an experienced Controller, she believes customer service is key and Erin will be the first to say there is always a creative solution that will both satisfy the client and maintain the financial integrity of the community. “Attitude is everything, and one of the most important qualities in a good leader is the ability to listen.”
Laurisa Ehlers is our Assistant Vice President with over 18 years’ experience in property management. As Assistant Vice President, Laurisa will train and mentor new Community Managers while also creating and implementing policies and procedures to streamline customer service efficiencies. Expanding the skillset of her managers translates into happy clients who get enhanced customized services from her team.
She knows the importance of providing excellent customer care, understanding that each client is different and deserves a customized approach while providing unmatched service to homeowner and developer clients.
Laurisa began her career as an Assistant Community Manager, quickly rising up through the ranks through her talented skills and obvious passion for the people in her communities. She recently held positions as Director of Community Management and Vice President of Community Management at previous firms. Laurisa was the proud recipient of the prestigious “Rookie of the Year” award from the California Association of Community Management (CACM) in 2001 just two years into her management career. Not one to sit back, she continued to diligently elevate her skills and was recently nominated for Manager of the Year – Veteran Category from the Community Associations Institute (CAI) in 2016.
Born and raised in Yorba Linda, Laurisa has been a resident of Orange County for most of her life. Her “reach for the stars” attitude started early as a member of the award-winning dance team at Esperanza High School in Anaheim, and she harnessed that skill into a long and successful career in property management.
She lives with her husband and young son in Yorba Linda. They enjoy watching and attending Kings hockey games, Angels baseball, spending time as a family, and yes, Laurisa still enjoys putting on her dancing shoes from time to time.
In 2009, Brittany wanted a career that was more thoughtful and diverse, and found Crummack Huseby had everything she loved about working with people throughout Southern California. Since working at Crummack Huseby, Brittany has thrived in community management, quickly being promoted from Senior Community Manager in 2013 to Director of Community Management. Her natural ability to build relationships with Board of Directors and homeowners through her commitment and integrity has become invaluable. She is an asset to every new and existing community because of her resourceful and efficient initiatives and ability to manage projects of any size at any point in the process. “I get satisfaction helping people, seeing a community succeed, and being involved with a project from beginning to end.”
Brittany has retained her Certified Community Association Manager (CCAM) certification from the California Association of Community Managers (CACM) since 2010. She is also a member of the Community Associations Institute (CAI) and has co-chaired one of it's committees. In 2016, Brittany was the recipient of the Community Manager of the Year, Veteran Category by the Orange County Regional Chapter of the Community Association Institute (CAI). Brittany currently resides in Southern California with her husband. They enjoy watching live music and are avid Angel's baseball fans. Brittany also loves to bake.
Born and raised in Hermosa Beach, Courtney is a natural when it comes to understanding the unique Southern California lifestyle her clients desire. She was “All American” on the championship volleyball team in her senior year, and graduated from the University of La Verne with a degree in Business Administration.
With a passion for properties, Courtney became a licensed realtor after college. She quickly became a multi-talented asset for Century 21, initiating and managing their Property Management Division. Wanting to expand her community management influence after six years, she joined Crummack Huseby Property Management, Inc. in 2012. “I love solving complex problems and finding solutions that benefit the community.”
As Crummack Huseby’s Director of Community Management, Courtney has been a game changer for numerous homeowner's association throughout Orange and Riverside counties. Her ability to identify health, safety and liability concerns, plus address the most efficient and effective ways to minimize association risk is invaluable to the communities she manages. She is a true partner for homeowners in her involvement with association boards and community relations, including the financial and physical aspects of running large community projects.
Courtney's 2013 “Rookie of the Year” award from the California Association of Community Managers (CACM) is a testament to her outstanding achievements in the community management industry.
Courtney still lives an athletic life in Riverside County. She plays co-ed softball and her husband coaches high school football...Courtney and their two girls never miss a game.
Born in San Diego and raised in Mission Viejo, Jamie is a Southern California native.
She began her career in 2005 as a Recreation Coordinator at the Rancho Santa Margarita Landscape and Recreation Corporation. She later accepted an on-site position as Activities Director for Crystal Cove Community Association, where she oversaw daily operations of their state-of-the-art luxury recreation facility.
Jamie was quickly promoted to Portfolio Manager and actively oversaw nine developing communities. As the Great Recession began, her management focus shifted from common area turnovers to homeowner education, disclosures and annexation schedule, as the construction of many “promised” amenities were placed on hold indefinitely.
In 2012, Jamie became District Manager for New Project Development where she supervised a team of five managers and a portfolio of developing accounts, including a flagship property in Irvine consisting of more than 1,300 units, three pool/park facilities and an annual budget of $2 million.
She began with Crummack Huseby in 2015 as Senior Community Association Manager and we are proud to announce her position as our Director of New Project Development. In January 2016, Jamie will receive her Certified Manager of Community Associations (CMCA) designation.
Jamie has sang and played guitar in rock bands for 20 years, while performing at the Orange County Fair, House of Blues, Coach House and The Grove of Anaheim. She enjoys volunteering and spending time with her 5-year-old son.