August 8, 2025 CH Management Team Education
As a board member, you’re entrusted with making important financial decisions on behalf of your community. But here’s the question that underpins everything else: Do you trust your financials?
August 1, 2025 CH Management Team Education
When financial reporting isn’t accurate or timely, your community takes on far more risk than most board members or homeowners realize. And yet, many associations treat financial statements as a formality — until something goes wrong.
August 1, 2025 By Crummack Huseby Property Management – Celebrating 26 Years of Service Education
Living in a community association comes with both benefits and responsibilities. One of the biggest challenges we’ve seen in our 26 years managing communities is communication breakdown — between the HOA board, management, and homeowners. The timing and method of communication can be as important as the message itself, even if the intent is good.
August 29, 2023 Education
When unexpected expenses arise, leaving the HOA boards in a bind, they may turn to reserve funds as a solution. But can the HOA board borrow money from the reserves? And can they borrow money from the reserves without following a formal process? Discover the essential information you need to know to manage your HOA funds responsibly and safeguard your community's interests.
August 1, 2023 Education, Homeowner Tips
Homeowner's groups are very interested and worried about whether or not HOA board members can meet in secret. In this article, we'll discuss details of secret HOA board meetings and the legal and moral questions that need to be considered. Even though private talks can be helpful, keeping things open and following government agreements and local rules is important to protect the community's best interests. The short answer is YES but with a few exceptions.
July 10, 2023 PrendivilleAgency.com Education, Safety
In 1994, the damages from the Northridge Earthquake set off a major property insurance crisis that threatened the Insurance and Real Estate market while simultaneously decimating the pocketbooks of many California consumers. Today, we face an even bigger crisis, triggered by wildfires and other weather-related claims. How we got here, the dynamics at play and what the future might hold can help us in dealing with this crisis.
April 1, 2023 Margo Crummack CEO/Principal Education
It’s easy to get confused about Bylaws and CC&Rs. They are both rules, so to speak, by which the HOA Board and Corporation of your community govern itself. But a clear difference is who the rules are governed for and how they are applied.
March 15, 2023 Education
Joining a board can be a great way to give back to your community and make a positive impact. Just as businesses invest in employee training to help them adjust to their new roles, associations should do the same for their board members. Board members need basic skills and knowledge to fulfill their roles and responsibilities. Providing HOA board member training for new members to have a thriving community is essential. By providing governance, finances, and risk management training, associations can help ensure that their boards are prepared to make informed decisions and effectively carry out their duties.
March 1, 2023 Education
Many homeowners' associations (HOAs) rely on their board of directors to keep the community running smoothly. Although these individuals are volunteers and not paid for their services, it is essential that they receive proper training to ensure they can fulfill their roles effectively. New members need to have the information and skills required from day one - here's a look at how to ensure that happens.
February 1, 2023 CH Site Administrator Education
HOA board meetings should be positive and productive and in most cases, conducted in two hours or less. Below are some tips for running an effective board meeting and get back on track toward achieving your mission.
November 4, 2022 Education
Creating a thriving community requires a great vision and an experienced community management team to bring it to life. That's why many home builders and developers partner with a professional community management team during the planning phase to ensure that the operational goals of the association are thoughtfully vetted and strategically planned to execute the builder's vision.
October 3, 2022 Education
One of the primary responsibilities of every homeowner’s association (HOA) is to manage the finances responsibly and efficiently; this is not limited to collecting dues and fees from residents and then using that money to improve the community. What should be included in managing the finances but is often not because it can be less clear is providing residents with a good return on their investment.
June 3, 2022 Education
The good news is that selecting the right community management company will make your job as an HOA Board Member a lot easier. On the other hand, there are a lot of property management companies to choose from, so finding the ideal fit for your community association will take some time.
May 7, 2021 Education, Homeowner Tips, Lifestyle
If the board of directors at your community association is considering hiring a community manager, it can be tough to establish which company is right for you. This process may seem confusing, but when it comes to hiring the right management company for your association, you should pay attention to the basics.
May 7, 2021 Education, Homeowner Tips, Lifestyle
Changing HOA management companies can be a stressful process but is often necessary. When an association management company engages in improper behavior or fails to see your association's vision, the board of directors should terminate the contract and go shopping for a new community manager.
September 19, 2019 MARGO CRUMMACK, CCAM, PCAM CO-FOUNDER, CO-PRINCIPAL, CEO Education
Are you adequately meeting your operating expenses, or are you cutting corners to AVOID raising assessments? This is an important question to ask because the board of directors has a fiduciary responsibility to ensure they have adopted an efficient budget that will meet their actual operating expenses.
August 21, 2019 Education, Homeowner Tips
When researching a property management company, the technology they use is important to help increase the ease of awareness and communication for homeowners and HOA Board Members. Your chosen property management company should have software to make a homeowner’s life easier. Emails are still a great way to send off a quick question, and we still get calls, but our busy lives are a little less busy with smart technology. Before you sign with a property management company, have them walk you through their technology.
July 11, 2019 Education, Homeowner Tips
Those earthquakes over the holiday weekend rattled all of us, and for good reason. Experts warn us about the foreshocks and the aftershocks, but it’s also important to discuss how we can stay prepared for the next earthquake.
March 13, 2019 Jamie Gould Education
Many things can go wrong inside of an HOA Property Management business; prospects fall through, community transitions aren't as smooth as they could be, co-workers get frustrated, and clients upset. While some of these situations play out as a result of outside circumstances, there’s often another culprit to blame: lack of clarity.
February 27, 2019 MARGO CRUMMACK, CCAM, PCAM | CO-FOUNDER, CO-PRINCIPAL, CEO Education
If you feel like you’d like to be more passionate about your job, it might help to look at the larger picture and understand how your work positively impacts your customers, vendors, and co-workers.