CONNECTING YOUR COMMUNITY, 24/7

Whether you need to make a payment, post a service request, or access documents, our community portal and CH APP let you connect with your community in real time. If you are using your bank’s bill pay feature:

If you are using your bank’s bill pay feature:

1. UPDATE OR ADD YOUR ACCOUNT NUMBER

Your account number can be found on your billing statement. Please add this to your check’s memo line through the bill pay website.

2. UPDATE YOUR PAYMENT ADDRESS

Please mail all payments to:
Crummack Huseby Property Management
P.O. Box 512507
Los Angeles CA 90051-0507

FREQUENTLY ASKED QUESTIONS:

 

1. HOW DO I CREATE A LOGIN? 

To create a login, complete the Community Portal Registration Form

2. I SENT MY PAYMENT TO THE OLD ADDRESS, WAS MY PAYMENT PROCESSED?

Yes! Your last payment was processed and applied to your account. However, to avoid future delays and additional charges, please update your payment address and include your account number on the memo line of your checks. You may check your account history online by visiting the Community Portal.

3. WHERE DO I MAIL MY PAYMENTS?

Please mail all payments to:
Crummack Huseby Property Management
P.O. Box 512507
Los Angeles CA 90051-0507

4. I WANT TO SIGN UP FOR RECURRING ACH. CAN I DO THIS?

Yes! Homeowners can update payment information and choose ACH in the Community Portal. While in the community dashboard, on the right-hand side, select Make a Payment to begin the payment flow. Select your address, and from a drop-down, select credit, debit, or ACH. For more details, visit Make a Payment (Video).

5. I STILL NEED ASSISTANCE; WHO DO I CONTACT?

We are happy to help! If you have any questions, please contact Customer Support at (888) 399-9430, Ext. 4, or by email at billing@ch-pm.com

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Professional Affiliations

Building Industry Associaiton of Southern California
Member of Community Associations Institute
California Associations of Community Managers