Crummack Huseby, Inc Expands Customer Service to Optimize Property Management Practices

August 25, 2011    Press Release, Crummack Huseby News

Crummack Huseby, Inc. announced today it has promoted three certified community association managers to the positions of senior community management consultants in order to enhance the company’s capacity to interact with the communities it represents. Terrin Petorella, Brittany Harmon and Denise Gibbs will be spearheading efforts to provide clients a higher level of customer service, as underlined in the vision of Crummack-Huseby, Inc. The objective is to build strong relationships with homeowners and association board members, as well as understand their needs in order to achieve mutually set goals.

“These new positions demonstrate our passion for serving communities and ensuring our homeowners have our full attention,” said Sandy Huseby, co-founder of Crummack Huseby, Inc. “It’s the attention to all the details, no matter how small, that makes a difference with our clients.”

Petorella, Harmon and Gibbs bring a new perspective to Crummack-Huseby, Inc’s property management services with their professional backgrounds in hospitality, project management and client relations. In the overall property management industry, this marks an exciting emphasis on customer service that is dedicated to upholding the communities’ quality of life and aesthetics. While some property management companies distance themselves from homeowners, Crummack Huseby, Inc. is increasing interaction and paying even closer attention to all the details that homeowners should expect from a property management company.

“We recognize the value of exceptional customer service, which includes regular visits to the community, getting to know homeowners personally and taking an active role in association board meetings,” added Margo Crummack, co-founder of Crummack Huseby, Inc.

About Crummack-Huseby, Inc.

Since 1999, Crummack-Huseby, Inc. has served more than 40 clients, 95 percent of which have been managed since its inception. Founders Sandy Huseby and Margo Crummack each have more than 20 years of experience in Common Interest Development management. Both managing partners possess the state designation of Certified Community Association Management (CCAM) and the National designation of Professional Community Association Manager (PCAM). For more information, please visit


for Crummack-Huseby, Inc.
Marla McCutcheon, 949-637-5333

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