CUSTOMER SERVICE IS INHERITED

CUSTOMER SERVICE IS INHERITED
EMPLOYEE SPOTLIGHT—CYMONI MASON

Cymoni heard about Crummack Huseby before she became an Assistant Property Manager almost a year ago. Her mother works with Crummack Huseby Property Management, introduced Cymoni to Sandy Huseby, and the rest is history. 

Cymoni enjoys how Margo and Sandy create an empowering atmosphere, “They encourage us to go above and beyond for the clients and homeowners and in return they go above and beyond for us!” Cymoni enjoys providing that emotional support and it falls in line with Crummack Huseby’s invaluable hands-on approach to community management.

Besides phones ringing, Cymoni says laughter in the office is also a common sound, “Crummack Huseby encourages team collaboration in order to find the best solution and makes it a fun environment working with each other.”

Although Cymoni has only been with Crummack Huseby for a year, her personal accomplishment has been to help out in different departments, ”It has given me unique insight into every aspect of Community Management.” Cymoni thinks she found the perfect fit and we think so too.

What is your role at Crummack Huseby?

I am an Assistant Manager and aspire to be a Community Manager.

What would people never guess you do in your role?

When I started, I didn’t realize how many homeowners I would get to know on a deeper level than standard customer service.

If Hollywood wrote a movie about your life, who would play you?

Maya Rudolph

What is your favorite movie and book?

Gone with the Wind is my favorite book AND movie!!

Where would you go in a time machine?

I would go back to the 1920’s. The fashion!

LEADERS WHO HAVE PAVED THE WAY
Crummack Huseby’s Management Team was chosen to lead and mentor a new era of Community Managers who use their passion to connect with people at every level of the process.  Our unmistakable team and unparalleled approach to HOA management services sets us apart. Let us help your community stand out. When you’re ready for us, we’ll be here for you.  For more information, visit ch-pm.com or call 888-399-9430