How Important Is It For Your HOA Board Members To Be Well-Trained?

March 15, 2023    Education

When it comes to homeowners associations (HOAs), board members play a vital role. As an HOA board member, you take on the responsibility of managing the community. For example, the board is responsible for protecting the interests of the homeowners by governing the use of the common area and facilities, regulating the personal conduct of the members, family, guests, and tenants, and establishing penalties for violating the association's rules and regulations.

Often, the HOA board must make decisions for the association. So, the board members should have a solid understanding of community management. HOA board member education is one of the best ways to prepare for what's ahead. By being informed and knowing what to expect, board members can make the best decisions for their community and avoid any stressful surprises.

Who are HOA Board Members?

The HOA Board is a group whose role is to run the association. Typically, HOA boards consist of a president, vice president, board secretary, and treasurer. While board members are responsible for making important decisions affecting the entire community, they must remember that they are volunteers; board members are not compensated for their services or time. Additionally, it is not a requirement for HOA board members to be qualified or experienced in management. As a result, HOA board training will provide new members with the skills and information they need to manage the HOA successfully.

What Makes a Good HOA Board Member?

Good HOA board members are willing to dig in and play fair; they will also understand the community's governing documents, their roles and responsibilities, and the limitations of their authority. HOA board members will also comprehensively understand the many aspects of community management.

What Can You Learn From HOA Board Member Training?

The HOA board training programs are designed to teach new members everything they need to perform their duties effectively. The training should cover all aspects of running an HOA, such as governance and compliance laws and financial management techniques like budgeting or cash flow forecasting that can save money for years by preventing overspending before it's too late. With this training, new board members may be able to make informed decisions but also avoid unintentionally violating any pertinent regulations. For those who are just starting, here's what you can expect to learn from an HOA board member training:


As a board member, one of your key responsibilities is managing your community association's finances. This can be a complex and technical task, but it is essential to have a basic understanding of accounting, bookkeeping, and budgeting. HOA board member training can teach you how to read financial statements and reserve studies, handle operating and reserve funds, and prepare the budget. This knowledge will better equip you to make sound financial decisions for your community.


New board members should also understand homeowners association laws that apply to their state, best practices and legal procedures for handling community issues, and how to file tax returns.

Interpersonal Communication Skills

Board members need to have good interpersonal communication skills. New board members must learn how to interact with residents in a professional but compassionate way, especially when dealing with sensitive matters. HOA board member training can also teach conflict resolution skills to prevent community issues from escalating. Board members who communicate effectively with residents are more likely to build trust and resolve conflicts quickly.

Board Meetings

The boardroom is where community leaders discuss important matters and make decisions that impact the entire community. New members should understand how to conduct board meetings efficiently, create agendas that encourage productive discussion, and take accurate minutes. In addition, board members have full lives outside of the association, so time management is crucial. Conducting efficient but productive board meetings can be challenging, but it is essential to the community's success. By following best practices and working together, board members can ensure that meetings are effective and efficient.

HOA Management Resources

A community management company can help with HOA board member training. Since they will already be familiar with how your community operates, the HOA community manager can be the one to orient new board members. In addition, a community management company will tackle board members' roles and responsibilities, conduct full-site inspections to expose them to the operations side of community management, and talk about upcoming or planned community projects. The community manager and management company can also guide the board in dealing with financial statements and vendor contracts.

Crummack Huseby provides board training to our clients so that board members have the highest chance of succeeding.


  • Best Practices in HOA Governance 
  • How to Run Effective and Positive Meetings 
  • Communicating with Homeowners
  • Decision-Making and Consensus Building 
  • Conflict Resolution and Problem Solving 

Complete the form below to request a customized board training program for your HOA

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California Associations of Community Managers