SEEK TO UNDERSTAND

May 27, 2016    Crummack Huseby News

SEEK TO UNDERSTAND

How to turn a coffee moment into a client. 

Eric Mitchell of ELIANT highlights Margo Crummack's best strategy points from her speaking engagement at BIA of Southern California-BIASC.

Wouldn’t you appreciate a gift card for a cup of coffee from someone who appreciates you? This gesture is a favorite of Margo Crummack, Co-Founder and Co-Principal of Crummack Huseby Property Management, an Eliant Certified company. The concept of this type of an inexpensive Planned Surprise™ is a powerful, and often underused, customer service touchpoint in any industry.

READ MORE > http://www2.eliant.com/have-a-cup-of-coffee/ 

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